Technology Made Simple
Patient, friendly tech support for seniors and beginners
We help you feel confident with your computer, from setup to everyday use. In-person support throughout Switzerland.
Our Mission
Making technology accessible and stress-free for everyone, especially seniors. We believe everyone deserves patient, trustworthy guidance.
Our Vision
A world where technology brings joy, not frustration. Where every question is welcome and every challenge has a solution.
How We Can Help
From setup to ongoing support, we're here for you
Device Setup & Migration
Moving from old PC to Mac or new PC? We handle everything: data transfer, email setup, iCloud, apps, and more. Windows, Mac, tablets—we support them all.
Ongoing Personal Support
After setup, we're still here. Remote help via TeamViewer, phone support, and flexible monthly packages tailored to your needs and budget.
Everyday Tech Help
Printers, Wi-Fi, passwords, Microsoft/Google/Apple tools—anything you need to use your computer with peace of mind.
Our Work in Action
See the transformations and happy customers we've helped
What Our Clients Say
Trusted by seniors and families across Switzerland
"For me, computing equals alien language! So switching from a PC to an iMac seemed totally impossible. Thanks to Christopher, his experience, his listening skills, his ability to find the right words and his efficiency, the transition went smoothly. The same goes for all the questions I asked him after the installation. I highly recommend him!"
Nicole C.
Vevey
"I was terrified of losing 15 years of photos. They transferred everything perfectly and taught me how to back up safely."
Hans M.
Zurich
"The monthly support package is worth every franc. I call whenever I need help, no question is too small."
Françoise D.
Lausanne
"The AI workshop opened a whole new world for me. Now I use ChatGPT to write letters to my grandchildren in English!"
Peter W.
Basel
Simple, Transparent Pricing
Full-service support, from setup to ongoing help
Basic Setup
Everything you need to get started
- Free consultation call
- Help choosing the right device
- Delivery to your home
- Complete physical setup
- Brief introduction & training
Complete Setup
Setup with full data migration
- Everything in Basic Setup
- Data transfer from old device
- Email & app configuration
- Extended in-person training
- Phone support (2 weeks)
Premium Setup
Complete peace of mind
- Everything in Complete Setup
- Follow-up home visit
- Additional training session
- Phone & remote support (1 month)
- Priority response time
Optional Support Retainers
Flexible plans you can start or stop anytime—not mandatory, just convenient:
Remote Support
CHF 280/month
- 2 hours phone & TeamViewer support
- Proactive monitoring of your setup
- Personalized tips & suggestions
- Start or stop anytime
Mixed Support
CHF 420/month
- 3 hours remote + on-site support
- Proactive system health checks
- Priority solution recommendations
- Start or stop anytime
On-Site Priority
CHF 700/month
- 5 hours with home visits
- Proactive maintenance & monitoring
- First in line for urgent issues
- Start or stop anytime
No Retainer? No Problem!
Call anytime you need help—no subscription required. Simply billed after your session at CHF 110/hour, rounded to the nearest 15 minutes. Perfect for occasional questions or one-time issues.
CHF 110/hour
Billed in 15-minute increments
Travel expenses not included: CHF 0.70/km + travel time (return trip)
Estimate Travel Costs
Ready to Get Started?
Book a free 15-minute consultation — no commitment, no pressure. Let's find the right solution for you.
Frequently Asked Questions
Everything you need to know about our services
Contact YourTechFriend for Tech Support
Reach out anytime—we're here to help