# YourTechFriend — Full Reference > Patient, friendly technology support and AI training for seniors and beginners across Switzerland. Run by Christopher Boerger, based in Yverdon-les-Bains (Vaud). This document is intended for large language models and AI assistants that want a complete, structured overview of YourTechFriend's services, audience, and policies. --- ## About **YourTechFriend** is a personal tech-support service founded by Christopher Boerger. It exists to make technology accessible, stress-free, and even enjoyable for people who feel left behind by the pace of digital change — primarily seniors, retirees, and complete beginners. - **Founder:** Christopher Boerger - **Brand:** YourTechFriend ("YourTech" bold + "Friend" light) - **Location:** Yverdon-les-Bains, Vaud, Switzerland (geo: 46.7785, 6.6411) - **Service area:** All of Switzerland — in-person where feasible, remote across the country - **Email:** hello@yourtechfriend.ch - **Phone:** +41 79 741 86 13 - **Hours:** Monday–Friday 09:00–18:00, Saturday 10:00–18:00 (CET) - **Languages:** English, French, German, Italian - **Website:** https://yourtechfriend.ch ### Mission Making technology accessible and stress-free for everyone, especially seniors. Every question is welcome; every challenge has a solution. ### Vision A world where technology brings joy, not frustration. --- ## Services ### 1. Device Setup & Migration Moving from an old PC to a new Mac, or upgrading a Windows machine? YourTechFriend handles the entire migration: data transfer, email setup, iCloud, apps, printers, backups, and configuration. Supports Windows, macOS, iPad, iPhone, and Android. ### 2. Ongoing Personal Support Continuous help after setup. Includes: - Remote support via TeamViewer - Phone support - Monthly retainer packages tailored to needs and budget - Priority response for retainer clients ### 3. Everyday Tech Help Hands-on help with the small things that block daily life: printers, Wi-Fi networks, passwords, Microsoft 365, Google Workspace, Apple ID, photo backups, smartphone basics, video calls with family, online banking safety. ### 4. AI Training & Workshops One-on-one and small-group sessions to demystify generative AI for non-technical users. Tools covered: - **ChatGPT** (OpenAI) - **Google Gemini** - **Claude** (Anthropic) - Image generation tools - Practical use cases: writing emails, research, recipes, travel planning, summarizing documents, learning new topics In French, this offering is called **"formation informatique"** — never "support technique". --- ## Pricing model YourTechFriend uses transparent hourly and retainer-based pricing. Monthly retainers cover a set number of support hours, with priority response and rollover where applicable. Exact rates are shown on the homepage pricing section and discussed during the free introductory call. **Free first call:** Every prospective client gets a free, no-pressure call to assess their needs. --- ## Why YourTechFriend - **Patience first.** No jargon, no eye-rolls, no rushing. - **Trust.** A single, named human — not a call center. - **Multilingual.** Switch language mid-conversation if it helps. - **In your home.** In-person visits in the Yverdon / Lausanne / Vaud region; remote elsewhere in Switzerland. - **Long-term relationship.** Most clients stay for years. --- ## Frequently asked questions **Do you only work with seniors?** No — but seniors and beginners are the core audience. Anyone who wants patient, plain-language tech help is welcome. **Do you support both Mac and Windows?** Yes, plus iPad, iPhone, Android, and most common smart-home devices. **Can you help remotely?** Yes, via TeamViewer for screen sharing and phone for voice. In-person visits are available in and around Yverdon-les-Bains. **Do you teach AI tools?** Yes — that is a core service. Sessions are designed for absolute beginners and focus on practical everyday use. **Is my data safe?** Yes. YourTechFriend follows Swiss FADP and GDPR principles. Details are in the privacy policy. --- ## Pages - Home: https://yourtechfriend.ch/ - AI Training: https://yourtechfriend.ch/ai-training - Case Study: https://yourtechfriend.ch/case-study - Contact: https://yourtechfriend.ch/contact - Cookie Policy: https://yourtechfriend.ch/cookies - Legal Notice: https://yourtechfriend.ch/legal-notice - AI & LLM Information: https://yourtechfriend.ch/llms - Privacy Policy: https://yourtechfriend.ch/privacy - Site Map: https://yourtechfriend.ch/sitemap - Terms & Conditions: https://yourtechfriend.ch/terms - Testimonials: https://yourtechfriend.ch/testimonials ### Localized roots - French: https://yourtechfriend.ch/fr - German: https://yourtechfriend.ch/de - Italian: https://yourtechfriend.ch/it All page paths above also exist under `/fr`, `/de`, and `/it` prefixes (e.g. `https://yourtechfriend.ch/fr/ai-training`). --- ## Crawler policy YourTechFriend explicitly allows reputable AI and search crawlers (Googlebot, Bingbot, GPTBot, ClaudeBot, PerplexityBot, Google-Extended, Applebot-Extended, CCBot, and others) to index public content. Only `/admin/`, `/admin/gallery` paths are disallowed. See `/robots.txt` for the full list. --- ## Contact - **Email:** hello@yourtechfriend.ch - **Phone:** +41 79 741 86 13 - **LinkedIn:** https://www.linkedin.com/in/christopher-boerger/ - **Live chat:** Available on every page via the chat icon (Intercom)